Terms & Conditions

Acceptance of these terms

These terms govern your use of https://www.ramyne.com. By accessing the site you accept them in full. If you do not accept them, please stop using the site.

They apply to the website itself. Services we provide are governed by the separate written agreement signed for that engagement, and where the two disagree, the signed agreement wins.

Who you are dealing with

This site is operated by Ramyne Innovate Private Limited, trading as Ramyne Innovate, a software engineering company based in India.

Where these terms say "we" or "us", they mean that company. Ramyne Innovate is the name we trade under, and it refers to the same legal entity.

Permitted use

You may view, download and print pages from this website for your own reference and to evaluate whether to work with us.

• Do not republish, sell or sub-license material from this site without written permission.
• Do not attempt to gain unauthorised access to the site, its hosting, or any connected system.
• Do not use the site in a way that disrupts it or degrades it for other visitors.
• Do not scrape these pages for contact details, or use them to build a marketing list.
• Do not use our name, marks or content to imply a relationship or endorsement that does not exist.

Our intellectual property

Unless stated otherwise, the content, layout, copy, illustrations, brand name and marks on this website belong to Ramyne Innovate Private Limited or are used with permission. Nothing on this site grants you a licence to use them.

Ownership of work produced under a client engagement is a separate matter, set out in the section below and in the agreement for that engagement.

Ownership of work we build for you

The short version: what we build for you is yours, and the tools we brought with us stay ours.

On full payment of the fees for a deliverable, ownership of the custom source code, designs and documentation created specifically for you transfers to you. Repositories, infrastructure, domains and third-party accounts are set up in your name from the start wherever the provider allows it, and transferred at handover where they do not.

We retain ownership of anything that existed before the engagement or that we develop independently of it, including our internal libraries, tooling, templates and general know-how. Where any of that is embedded in what we deliver, you get a perpetual, worldwide, royalty-free licence to use it as part of the deliverable. We do not license it to you as a standalone product, and we do not stop using it elsewhere.

Skills, techniques and experience gained on an engagement are not confidential information, and nothing here prevents us from working in the same sector for someone else.

Third-party and open-source components

Nearly all modern software is assembled partly from third-party and open-source components, and ours is no exception. Those components remain the property of their authors and are supplied under their own licences, which pass to you with the deliverable.

We only use components with licences suitable for commercial use, we keep a record of what is included and under what terms, and we will tell you if a piece of work would require a component whose licence carries obligations you should know about before we add it.

Where a deliverable depends on a paid third-party service, the licence, the account and the ongoing cost are yours unless the agreement says otherwise.

Use of AI tools in our work

We use AI-assisted development tools in the same way we use any other tool: where they save real work, and never as a substitute for a person understanding the code.

Every line that ships is reviewed by an engineer who is accountable for it. We do not put client source code, credentials or personal data into tools that would train on it, and where a client's agreement restricts or prohibits AI tooling, we follow that restriction and can confirm it in writing.

Accuracy of information on this site

The information here is general guidance about what we do. We take care to keep it current, but we do not warrant that it is complete or free of error, and it should not be relied on as professional advice for a specific situation.

Descriptions of services, capabilities, technologies and approaches may change without notice. Project outlines on this site describe categories of work rather than named client engagements, and are not offers or guarantees of a particular result.

Enquiries, estimates and proposals

Submitting an enquiry does not create a contract and does not oblige either party to proceed. An engagement begins only when a written agreement is signed by both parties.

Any timeline, effort or cost we give before that point is an estimate based on what we have been told. Estimates are made in good faith and are not fixed quotations unless the document says so in terms.

Please do not send confidential or sensitive material through the contact form. Ask us for a secure channel first, and we will set one up before you send anything.

Confidentiality

We treat anything you tell us about your business, your plans or your systems as confidential from the first conversation, whether or not a non-disclosure agreement has been signed.

We are happy to sign your NDA, or to provide ours, before a discussion that needs one. Confidentiality does not extend to information that is already public, that we already held, or that we are legally required to disclose.

Work we will not take on

We decline engagements that we believe would cause harm or that we could not stand behind. That includes software designed to deceive users, to scrape or process personal data unlawfully, to circumvent security controls, or to operate outside the law of the places it will run in.

If a project drifts in that direction after it has started, we will raise it, and if it cannot be resolved we will stop work rather than continue.

Links to other sites

This site may link to websites we do not control. Those links are for convenience and do not imply endorsement. We are not responsible for the content, availability, security or practices of external sites, and their terms and privacy policies apply once you leave ours.

Availability of this website

We aim to keep this website available, but access may be suspended or withdrawn at any time for maintenance or for any other reason, without notice and without liability.

Service level commitments for software we build or host for clients are set out in the relevant agreement, not here.

Disclaimer

This website and its content are provided as they are, without warranty of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement.

Warranties covering software we deliver to a client are those stated in the engagement agreement, and nothing on this page adds to or reduces them.

Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential loss arising from your use of this website, including loss of profit, revenue, data, goodwill or business opportunity.

Our liability arising from a client engagement is limited as set out in the agreement for that engagement.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded.

Indemnity

You agree to indemnify us against claims, losses and reasonable costs arising from your misuse of this website, your breach of these terms, or your infringement of the rights of a third party through that use.

Changes to these terms

We may revise these terms from time to time. The revised version applies from the date it is published on this page, and continued use of the site after that date is acceptance of it.

Changes to these website terms do not alter a signed engagement agreement, which can only be varied in the way that agreement sets out.

General

If any provision of these terms is found to be unenforceable, the rest continues to apply. A delay in enforcing a right is not a waiver of it.

These terms, together with our privacy policy, are the entire agreement between us in relation to this website, and replace anything said about it beforehand.

Governing law and disputes

These terms are governed by the laws of India, and any dispute relating to them is subject to the exclusive jurisdiction of the courts of India.

Before either side starts proceedings, we ask that the issue is raised with us in writing so there is a genuine chance to resolve it directly. Most things can be.

Contact

Questions about these terms can be sent to ramyneinnovate@gmail.com, or raised by phone on +91 84601 50570 during Monday to Friday, 10:00 – 19:00 IST.